our approach

With over 20 years' experience, we understand that each company and organisation is unique. It has its own set of values, strategy, leadership style, history and business issues which have an intrinsic impact on the corporate cultural challenges. By focusing on these challenges—often the ‘irrational’ elements of the business—we are able to help a company create a strong and unified culture that is positioned to achieve its strategic goals.

'The debate is over: a strong culture leads to greater shareholder value.'

To understand these ‘irrational’ elements, we use a pragmatic framework that addresses the issues through evaluating the design of your organisation, assessing your leadership and diagnosing your current culture to introduce the impetus for the change required to achieve your strategy. The fact is that you get a culture whether or not you like it. Great organisations define the culture they need to be successful and work hard to create this desired state.

We create a rigiourous culture by ensuring absolute alignment and engagement at all levels by creating a link between strategy and culture,  engaging employees, aligning systems, symbols, behaviours and mindsets.  In doing this you align the internal and external brand which will create a consistent experience for employees and customers alike.

Six key levers shape a culture We believe that there are six key levers that can be pulled to shape a culture. They are 'hard wiring' levers such as structure, systems and symbols, and 'soft wiring' levers, including leadership, mindsets and the resulting behaviours. It has been proven internationally and in companies of all sizes that those with a well-defined, articulated and embraced culture will outperform competitors without a clear focus. They will outperform in the critical areas of employee engagement, retention and attraction of new talent, achievement of strategic goals and, importantly, profitability and shareholder value. >> read more Return on Investment We recognise that any investment must provide a return to owners, shareholders, customers, employees, suppliers and the larger community. To this end, all that we do at Mettle is measurable and based upon a good return on investment. >> print friendly version pdf (228kb)

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